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Alexa Aversano Therapy

Legal

Privacy Policy

Plain language on what this website collects, what happens to it, and where clinical confidentiality picks up instead.

Effective 2026

Short version: I use it to reply to you.

Alexa Aversano, LMFT, license CA 140766, operating as Alexa Aversano Marriage and Family Therapy Inc., 65 N Raymond Ave, Pasadena, CA 91103.

What this policy covers

This policy describes how information submitted through this website is handled. Clinical records for people who become clients are governed separately by California and federal law, and by the Notice of Privacy Practices you receive in your intake paperwork. That notice is available on request.

Information collected

If you use the contact form, I receive what you type into it: your name, your email address, your phone number if you provide one, and your message. Nothing else on this site asks you for personal information.

Basic technical data such as page requests and general location may be logged by the hosting provider for security and performance purposes. That data is not used to identify you.

How it is used

Contact form submissions are used to reply to you and to arrange a consultation. That is the entire purpose. I do not sell information, rent it, trade it, or add you to a mailing list because you asked a question.

Email and text are not secure

Ordinary email and text messages travel over systems neither of us controls. Please keep anything you send through the contact form brief and non-sensitive. Detailed clinical information belongs in session or on a secure platform, not in an inbox.

Service providers

This site is hosted by a third-party provider, and contact form submissions pass through a form delivery service in order to reach my inbox. These providers process the information solely to deliver the service and are not permitted to use it for their own purposes.

Retention

Inquiries from people who do not become clients are kept only as long as needed to respond, and then deleted. Clinical records for clients are retained for the period required by California law and professional standards.

Confidentiality and its limits

Therapy is confidential. California law defines narrow exceptions, including suspected abuse of a child, dependent adult or elder, a serious threat of harm to yourself or another identifiable person, and certain court orders. These limits are reviewed with you at the start of treatment, before they could ever matter.

Your choices

You can ask what information I hold about you, ask for it to be corrected, or ask for an inquiry to be deleted. Send that request through the contact page and I will handle it.

Children

This website is not directed at children under 13 and does not knowingly collect their information. Therapy with teens involves a parent or guardian in the intake process.

Changes

If this policy changes in a way that matters, the updated version will be posted here. Questions about any of it can go through the contact page.

Questions go to the contact page. If you are in crisis, call or text 988, call 911, or go to your nearest emergency room.

Alexa Aversano Therapy

Come as you are.

A free, confidential ten-minute call. No paperwork, no pressure, and no obligation to book anything afterwards.